Lakeside Spa - Unfortunately Underwhelming!

It all started about a month ago.

I was referred to this clinic by a friend of mine (being said that it was a hit or miss location), and thought that although I have not had phenomenal sessions at spas in the past, that this could be the turn around.  I called the spa, and booked my early Wednesday appointment (10am), and after claryifying that I would be seeing a 2200 hour therapist), I eagerly waited for my appointment. Maybe I was too optimistic.

This little spa is located off of Acadia Drive in the southeast of Calgary. Found on the second floor of the Bonavista Mall, it is a beautiful and quiet location, and is quite easy to access from either Deerfoot Trail, Macleod Trail, Anderson Drive or Canyon Meadows Drive. Once inside the mall, I found the spa, and was greeted by a friendly receptionist who gave me the health form. After completing the form, I awaited my therapist.It was quite quiet in the spa, and I believe that this was also due to the fact that I was the first appointment of the day.

Once I was escorted to the room, I was asked to confirm that I had booked a 1 hour relaxation massage, and that this would be a light to moderate depth and would be a full body session. I agreed, and was left to get onto the table.

The room was quite calming, having neutral color tones on the wall, a corner shelf for some towels, a main shelving unit that held a roaster pan for hot stones, and some candles on a wall shelf. The music, which was broadcast throughout the entire spa, was a mix of water elements, birds, animals, and instrumental undertones. A bit too earthy for me, and was all over the place, but, it did not distract too often from the massage.

My therapist, who has been practicing for 3 years, is a graduate of Mount Royal College and had received her certificate/diploma of 1200 hours (not really the 2200 hours that I had requested). A lot of people have asked me why this is important, and I can explain why. There is a standard that is starting to spread over this country in regards to Massage Therapy, and it is very exciting that this is 2200 hours. This is one of the highest standards across the globe, and we should be happy to see a profession that can have such a powerful and profound effect on the human body raised to the highest standards. Now, aside from the potential argument that can arise in Alberta (due to the potential implementation of regulation in the near future), I am always happy to see standards raised, and love to support therapists who have taken the steps to refine and raise their level of education.   For these many reasons, I have concerns over receptionist and staff at clinics and spas who are not aware of the differences between the many levels of education available to Massage Therapists. I have met therapists in the City of Calgary who have 100, 250, 500, 1000, 1200, and 2200 hours of training. It will be a great day when there are no variations, and individuals who decide to study and practice this profession will all be equal in their basic trainings.

Back to my session....

This was an interesting evolution of a session! The massage started with my back, then to the back of my legs, feet, arms, and then neck.  What is it with therapists who massage the feet and then work other ares?? I get it... they are my feet, and I clean them, and I know where they have been, I just don't think that it is really relaxing to have them massaged, and then progress to my neck! I seem to be alone in this thought though, as so many therapists out there like this method.
I was also asked if I like the smell of lavendar, as my thearpist had a lavendar foot lotion, and wanted to know if I would be okay with it being used. I agreed, and found the scent quite relaxing. However, it was then also used for my hands and neck massage, which made me a bit queasy, after being told that it was a foot lotion.

I will say, that this was a quite a cool room as well. Although there was a duvet style blanket on top of me the entire time, a very distinct breeze kept chilling my body, and kept me awake, aware and uncomfortable. Sure wished that there was a heated blanket, or a hydrocollator offered to keep me comfy.

One of the techniques that we teach in school is the concept of keeping in contact with your client throughout the entire massage.  This is why we learn to either have our lotion attached to our body via a holster, or we find ways to keep it at hand on the table. This allows us to remain in constant contact with our clients, and gives them a sense of relaxation since they never have to wonder where we are, or that the massage seems disjointed and fragmented. 
This was the main distraction in my massage today! My therapist kept leaving the table to get her lotion, which she kept on the shelving unit up near my head. I was constantly aware that she had left the table, and seemed to want to open my eyes, look around to see where she had gone.

Throughout the disjointedness of the session, I kept thinking, "What will make this all better will be the scalp and face massage.. just wait for it, just wait for it.. There will be redemption". And yet, it never came. When I am told that this will be a full body relaxation massage, and that it will address the whole body, I don't necessarily expect the glutes or abdomen to be treated, but not doing a scalp or face massage in a relaxation session is sacrilege.  I think that I was hoping that if it were to be omitted, that I would have been given the option.


Overall, I was quite under-whelmed, and am not eagerly looking at to go to another spa location for a while, unless I have some good referrals. This is not intended to say that all spas are bad.. obviously I have just been unlucky enough to find some less than appealing ones lately. I will be striving to find those phenomenal therapists in Calgary, and hope to have some amazing stories to tell in the months to come!!!

Lakeside Spa

www.lakesidespa.ca

Quantum Leap Lodges - What a pleasant surprise!!!

I had the great opportunity to experience a massage at a very unique location, and was pleasantly surprised.

A week ago, my family was returning from our visit to the Okanagan Valley, and we planned a stop over in Golden (mostly to keep our sanity while traveling with our 2 year old son). When I had chosen Quantum Leap Lodges (pretty sure that it has no relation to the TV show), I noticed that they offered massage on site. I requested to have 2 sessions, one for myself, and the other for my aunt, who had been traveling with us.  I was told that it would be possible, and that there was a massage room in the lodge that we were staying.  It all sounded really good. I was informed that the regular massage therapist was away (vacationing with her family) and that the daughter of the owner, Jasmyn, who was taking care of the place during our stay, was also a massage therapist, and she would be performing the session. This sounded good as well.

The lodges are all "outdoorsy" style, but very functional, quaint and very well priced. We had a beautiful lodge called the Lower Lodge, which had a full kitchen, 2 bedrooms, 1 bathroom, large living room, and the jacuzzi was on our front porch. This is a nice property, with a large garden, chicken coop (with fresh eggs supplied), teepees, cabins, and is right along the Blaeberry River (where the glacial mud is a beautiful treat in the summer for the skin!).

When we arrived on Saturday evening, I was met by Jasmyn's husband, Stan, and he asked if it would be alright if he performed one of the massages. He explained that he was also a massage therapist, and would be glad to do a session. All right.. now as far as we can get from the information on the website, I had no idea the background of either therapist, and was a bit hesitant, but still interested to see what would come from our massages.  Since both sessions would be happening at the same time now, one would be performed in the massage room in our lodge, and the other would be held in the room above the chicken coop.  That's right, you read correctly...  a Chicken Coop!!!! Since I was trying to provide the session for my aunt as a gift, I gave her the choice of receiving her massage where she felt most comfortable.  She chose the Chicken Coop. (alright, above the chicken coop, but still!)

Once we had settled in for the night, and my son was asleep, we were ready for our massages. I met Stan in the room in our lodge, and my aunt met Jasmyn at the chicken coop. Since I can only talk about my massage experience, I will leave it up to my aunt to decide if she will create a guest blog about the chicken coop.  You'll just have to wait and see.

Now, as for my session. I was surprised to see the little room, which was probably the smallest room that I have ever seen a massage table squeezed into, and the older table ready for the session. I was left to get onto the table after a brief chat about health history and my focus for the massage. I clamored onto the table, which squeeked and lurched as I lay down. The music was provided by Stan's iPhone, and was an interesting mix of lounge/new age/electronic music. Not my personal preference, but after about 10 minutes, I started to hear the subtle relaxing under tones, and got into the groove.

Despite the table creaking with certain massage techniques, this was one of the best massages of the year. The combination of joint movements, rhythmical techniques, and perfect pressure kept the massage extremely relaxing, while still being very therapeutic. A lot of the techniques reminded me of some of the Thai massage moves that we learned in Thailand (which I later learned that Stan and I had trained at the same Thailand school).  This hour seemed to last forever, and with all of my main concerns addressed, a relaxing scalp massage was what ended the session. Overall... phenomenal.

So despite the initial impression and apprehension, this was a fantastic experience, and I truly hope that everyone takes the leap of faith at one time, and will try a new therapist, clinic or style, for you never know what you may encounter!!!

Stan Kachuik R.M.T

Stan's 15 year career started in a very clinical setting That involved working with Olympic Athletes that were training for the Nanago Winter Olympics, motor vehicle accident patients, and the Calgary work hard, and then play harder as weekend warriors crowd.
After several years of acquiring trainings in Myofacial Release, Strain Counter Strain techniques, and Sports Therapy. Stan's attention turned towards international therapeutic training. Learning the art of Thai massage in Chaing Mia Thailand at the prestigious Old Medicine Hospital. Followed by a rare opportunity to train with Mr. Jan, One of the last known generational Shaman of the region. Furthering his knowledge with Burmes Bodywork.
Now 40 the diversity of Stan's expertise allows him to intergrate subtle therapeutic techniques within the flow like eloquent routines of the traditional Thai and Burmese body arts. This Infusion Therapy brings communities together in a very unique way.

Buhnaun
Yoga. Massage. Infusion.

145 Point Drive NW
phone: 403.464.2700
email: relax@buhnaun.com
 

SunPark Spa & Wellness - Maybe for someone else....

What turned into a last minute attempt at finding a spot to get a massage, resulted in a session for me at SunPark Spa & Wellness... maybe I should have waited to find another available appointment?

I arrived at the Sunpark Plaza, located just east of the South Calgary Health Center and Macleod Trail south. I found my way to their 3rd floor location, and after checking in and receiving my paperwork, I was escorted to the client lounge.  I was also offered to use the showers and steam room, although I had not been informed on the telephone that this was an option, I declined, and filled out my forms and waited for my therapist to come and bring me in for my session. The lounge was a cute little room, with tea and water available, however, it was also right next to some manicurist tables, and what a chatty bunch those were. There were cell phones going off  (on loud volume) and some very boistrous chatter. Not too bothersome when sitting in a waiting room.. so I tried to enjoy the comfy couch, and waited in anticipation for my massage.

My therapist arrived in the lounge, and escorted me to the massage room. Much to my disappointment,  it was just on the other end of the manicurist room. I kept hoping that the walls were soundproofed, however, I now know way too much about other people's families, the color of their nails, their schedule for the rest of the day, and when people arrived for or left their appointments. Also, for some reason, I have a great ability to have massages less than 30 feet from the main reception area... And it never seems to be a quiet receptionist or receiving area!

After one of the quickest inital interviews that I have ever been a part of, I was left alone to get onto the table.  As an instructor for Massage Therapists, we always have discussions as to the importance of the first meeting with a client, the interview and informed consent. If I had not told the therapist that I was therapist, she may have made more of an effort to give me a run down of the protocol and explanations of the upcoming session.   Instead, I was just asked what I wanted to have massaged, and then was left to my own devices.  Informed consent is what takes the guess work out of meeting a new therapist. Just because I am an RMT, does not mean that I am aware of all other practitioner's protocols, treatment measures, or room set up.  This is when a therapist will explain how they perform their massage, how they drape during the session, what they expect from me (feedback, diaphragmatic breathing ect) and their focus during the massage. Without informed consent, I can only assume the therapist's intent, and feel uneasy with what is about to happen, and at my financial cost. Not a good place to be!
 

The next note is a strong point of contention for me, and anyone who has ever been a student of mine, or has been a client of mine, knows that I take the art of draping very seriously. Draping is the means in which a therapist will tuck, fold or maneouver the linens to ensure that only the area being worked on is uncovered, and to allow the client to feel secure that they are not being exposed (breasts, gluteal/buttock region, groin ect.)  What I experienced at this session was an absolute lack of draping.. period.  The draping was so dismal that only the outer/lateral 1/3 of the back of my thigh was addressed due to poor technique, and the lack of draping!! Another huge benefit to effective draping is that is also maintains a bit of body temperature for the client, and can be the difference between a decent temperature and drafty cold. Although this room was not cold, it was cool, and even if the sheets did maintain some of my body temperature, the ineffective draping allowed cool air to chill my body, and when I was turning over from my stomach to my back, the therapist lifted the sheet so high that any built up heat vanished. So disappointing!!

I think that this whole massage experience was only more of a let down since I had been looking forward to a massage for so long, having missed my chance at a session last month, that I was trying to find the good.. any good that would come from this appointment.  I am trying hard to remember a good thing.

The technique was overly repetitive, very fast rate, poor draping, noisy environment, cool temperature, annoying music, greasy oil, uncomfortable table... this was not what I was expecting from a spa environment.

Hopefully, and probably, there are those out there who have been to SunPark Spa & Wellness,  and have enjoyed their experience.  This is what makes massage a personal and unique experience. You get to choose your therapist, the location... and you get what you want...

This is not even close to what I would have liked to have experienced, that is for sure!

What makes you intuitive???

Well, I recently had an experience in my own practice that has led me to a question of... what makes you intuitive?
Intuition comes in many formats, and really, in the end, we are listening to our inner selves, our inner guides, our inner physicians. As a therapist, I have encountered some amazing clients and collegues who all have their own intuition, whether they recognize it or not.

I believe that an intuitive therapist is one who clears their mind, connects with their client, and allows the session to not be solely on the therapist's education, but allowing their client's body to guide them to the best course of treatment. Of course, this does not negate all of the education, training, and hands on experience that the therapist has gained throughout their career, it is just that the human body is smarter than we will ever give it credit. Who are we to say that we are more intelligent than the intricate workings of the human body?

I try my best to listen to my client's body throughout every session that I approach. I listen to the body's muscles (tightness and soreness), their circulatory system (pulse), their respiratory system (breathing), their lymphatic system (lymphatic pulse) and their CranioSacral system (craniosacral rhythm).  If you are not listening to your client, can you really help them? If I don't allow my client's body to guide me through those areas that are feeling distessed, aren't I just imposing my own beliefs and assumptions on their body?

I also understand that it is sometimes hard to client's to believe or accept that as therapists, we solely rely on our hands, and only allow that information to communicate with our intellectual brains. However, I think that all people have seen a massage therapist, chiropractor or physical therapist who were able to find the spot of tension, area of concern or trouble spot without having to look to hard, and sometimes it is just by placing their hands over the area.  You'll hear comments like.. "You seem to know just where to find the muscle tension" or "I completely forgot about that area.. how did you know to look there?". Now sometimes, this is by common sense and our previous training, but quite often, this is intuition. A therapist may feel drawn towards and area, or feel the need to work that arm, although it really isn't a main area of concern.  Is that voodoo? Or maybe I now see auras and feel tingles down my spine as spirits of your past enter my room?? No.  It is allowing you to heal, and to guide you through the healing, instead of pushing you through.

I have been reluctant to write on this topic, as it quite often is a heated topic. Who wants to discuss the touchy, feely subjects, let alone those topics that lead us to trust in something that we can see or necessarily understand.

I recently had a great CranioSacral Therapy session with a new client, and without divulging their information, I was told that it was creepy and un-imagineable to have a treatment where I followed my gut instinct and allowed their body to guide the session.  If I could not give clear reasons as to my treatment with full explanations, other than their body told me to, that it would not work.

I have met too many Massage Therapists, Reiki Masters, Acupuncturists, BodyTalk Practitioners, CranioSacral Therapists, Clinical Hypnotists and so on, who rely on their client's body telling them where to go and what to work.  Again.. who are we to deny the human body what it needs to heal???

And on that note.. I can go no further. This is such a difficult topic to discuss, let alone write about. I think that the old saying needs some adjusting.. "Don't talk about politics, religion, or the intuitive nature of therapists!!"

BodyKnots Massage - A Glimpse of Thai

This is a bit of a harder blog to post.  I am not quite sure how to describe my session with Tara at BodyKnots Massage.  So far, the hardest to breakdown and explain to others... but I will try.

I found Tara LaRochelle via one of my favorite on-line sites... Kijiji.  She had posted an advertisement to promote her Thai Hot Stem Massage session, and I was sold. I remember traveling in Thailand, and having a Thai massage in Bangkok, and observing the details of the Hot Stem treatments. I was always so intrigued, and yet, have not found anyone here who provides the treatment. 

Maybe that memory tainted my feelings towards the treatment...

After the typical communications to arrange the appointment and directions, I made my way to Tara's Copperfield home, in SE Calgary.  I arrived at her home about 5 minutes prior to our start time, and was shown into her main floor den, which had been conveniently and creatively decorated. Despite having many windows in the room, the feel was quite cozy and calm. Each window was covered with thick roman blinds, and with a splash of color on the one wall, the room was quite comfortable.  A large fountain was running in the corner, and gave quite a background bubbling water sound, that added to the unique feel of the room.

And onto the treatment.

What is Thai Hot Stem Massage anyways??

This is a table based treatment. Unlike Traditional Thai massage, where you are on the floor, on a mat, and completely dressed, this is similar to how you would receive a Swedish massage. You are undressed, on the table, with linens that are draped when an area is massaged.   There are some similarities to traditional Thai, as there were some compressions, energy lines  and gentle stretches. However, going into the session, I was definitely thinking that it would be more like the traditional thai, so the stretches were minimal and the compressions and energy lines were quite soft in comparison. After some basic thai moves, there was a general swedish effleurage done to each area of the body with oil, and then came the Hot Stems. These are herb pouches that are heated in hot water, and then used to compress all areas of the body.  This part was quite enjoyable, and yet, I think I was expecting more. I was expecting more depth or overall feeling of being worked over, and yet, it really was enjoyable simply due to the heat.
The session began on my arms, then onto my neck and chest, abdomen, legs, and then to the back. 

During the first 10 minutes, we discussed a bit about both of our practices, our backgrounds and then filling out my health history questionnaire.  What I wasn't aware of, and am not really comfortable with, is that I was paying for a 90 minute session, and was having minutes chissled away, and when you have been looking forward to that time on the table, those minutes are precious.  I then also found out that we would be ending out session 10 minutes early so that I could get off of the table slowly, and not feel rushed as I could be tired and feeling wiped after the treatment. I do understand both of these principles, I can't agree with the business practice. I still paid for the whole 90 minutes, and yet only received 70 minutes.  I have never quibbled with anyone's fees, but this practice seemed unfair, and just unreasonable. I believe, and think that this is a common belief, that when a session is advertised as a length in minutes, that your session, on the table, with hands on treatment, is as long as advertised. If not, then the price is adjusted accordingly   I know a lot of clients will check the clock, just to make sure they were given their money's worth.  Tara's fees are higher than mine, however, I believe that you are entitled to set your own rates, and it is up to your clients to decide if you are worth the cost.  Not sure if the treatment, or it's length, justified the cost.

Having said all of this, there is a great possibility that my preconceived notions about the treatment have tainted my review of the session.  Maybe trying another massage would be a more effective way of comparison, as I am sure that there are many happy and satisfied clients from BodyKnots Massage. I really enjoyed visiting with Tara, and believe that her intention with massage is sincerely genuine, and I know that she has a a gift in her hands. 


Tara LaRochelle is a RMT who has trained with the Alberta Massage Training Inc, and has expanded her practice to include Hot & Cold Stone Massage, Thai Hot Stem Massage, and Pre and Post-Natal therapies. 

Body Knots Massage

www.bodyknotsmassage.com

Southcenter Health & Wellness - Calming to the Touch

Today I went for a massage at a clinic found in a mall.  Sounds silly, but I have always thought that massage therapists who worked in malls were extremely overpriced and under-trained. What a huge mistake that was. I completely admit that this was a very over-zealous exagerration, and I was totally schooled today.

I had the pleasure of visiting one of my former students at her clinical space in Southcenter Mall, in southern Calgary.  It was very easy to find, once in the mall, and has quite a spacious location. After filling out my very brief health history form, I was welcomed by Danielle, and given a brief tour around the office.  The Southcenter Health & Wellness clinic is found in the lower level of the mall, and is quite beautiful with the full window front to the office.  i was informed of the recent renovations to the clinic, including new carpet, underlay, painting and decorations. I discovered that there are several Chiropractors on site, one specializing in ART, lazer hair removal, and 2 Massage Therapists.  Danielle's room, as well as the others, were quite spacious, with lots of room, and very comfortable seating (her room had a recliner in it).  Each room had sinks for easy accessible hand washing.

After our initial health interview, I explained that I was looking for a general relaxation massage, and I was left to get on the table. The room was quite well set up, and had some very nice features.  There was some beautiful, yet simplistic art on the walls, a large floor to ceiling mirror, and a nice side table with the music and various items for sale.  The table was not heated, but a heating pad was used to warm the chest area of the table prior to me arriving, and then was used throughout the session to keep me comfortable.

If I were to use one simple word to explain Danielle's massage, it would have to be "calming". I don't think that I have ever had a massage where I started to instantly relax and feel a general sense of calm as soon as the therapist's hands touched my body.  I know that I generally get to the point of relaxation, but it was pretty much instantaneous with Danielle.  She did some wonderful compression techniques before and after having massaged a body area, and that really created a sense of initiating touch and closing each massage section.  There were moments of conversation throughout the session, but overall, it did not hinder the calmness of the hour, nor did it carry on for long periods of time.   I also wish that I could say more about this session, but I am feeling so calm, and relaxed, that this is what remains in my memory, even after only a couple of hours.  Wow... massage haze!!

I really enjoyed my session overall with Danielle, and would strongly recommend this clinic, and this therapist, to anyone looking for a great massage in south Calgary.

                                                           Suite 173-100 Anderson Rd SE

                                                               CALGARY, AB T2J 3V1   

 

 

                                                                         403-271-1081

Dharma Studios - Thai-rrific

Since the beginning of this project, I have been seriously searching for a Thai Massage therapist. And even more specifically, a Thai therapist who has 2200 hours in training. I did not know then, that it would would be such a difficult task.

After meeting a great therapist at our school, I was introduced to an absolutely beautiful oasis in Dharma Studios.  Over the past decade, I have always had a dream of opening my own clinic, and this was brought to life in the Dharma Studios space. Located just west of 14th street SW, and south of 17th ave, it was very impressive that I was that close to downtown and major roads.  Found in a beautiful and charming  redesigned turn-of-the-century home (don't quote me on the age of the home), this was a truly unique experience.

I entered the corner lot house, and was instantly taken back in time. A nice little entryway led to the main "living room" area, which had been cleverly converted into a seating area with a reception desk. Despite the light creaking on the original hardwood floor, the overall feel was ultimate comfort.

I was greeted by my therapist, Amber, and after filling out a short health questionnaire, I was led upstairs to the treatment room.  This room felt like it had been created to be a treatment room, as well as having the little details expected in older homes.  Because I was going to have a traditional Thai Massage, there was not a massage table in the room, instead, just a mat on the floor.

For those of you who have not had the amazing experience of a Thai Massage, you need to go out and try a session, and soon. The massage is usually between 1 hour and 90 minutes long, and is quite a thorough session. Some call it "Faciliated Yoga" and is also termed to be "Thai Yoga Massage". Both are great descriptions of the stretching that you receive, as well as the techniques that are used.  I have been practicing Thai Massage for the past 6 years,  although it has been a while since receiving one. Just like any other modality, the therapist really does bring their own style and touch to the session, which is what makes each experience so unique. This session was a bit deeper and more intense than the session that I provide, but was very relaxing.

I was initially a bit concerned that I was going to be a bit cold during the treatment, and then was quite relieved to lay on the mat and feel the heating pad sending warmth from the mat. Beautiful!!  The session was quite thorough, and I felt very comfortable with Amber, as she was very intuitive and was aware of tender spots and areas that needed more work.  She created a special aromatherapy blend which she introduced to me initially with a scalp massage, and then the scent was carried around my body throughout the entire session.

Most Thai Massages will include a very detailed work of the energy lines of the body, which can be quite sensitive, but are critical in balancing the body's energy. Similarly to Chinese/Japanese meridians, these energy lines can be blocked or stagnant, and Thai Massage is designed to help normalize the energy in the body.

I was very happy with my session with Amber at Dharma Studios, and hope to be able to refer many of my Thai Massage inquiries to this clinic (as well as returning for another session... hopefully in the near future).

Well worth the travel, and the beautiful downtown traffic of Calgary!!!

Dharma Studios

www.dharmastudios.ca
info@dharmastudios.ca
403.508.9921

Cranston Medi-Spa...Did it really happen?

I have been looking over my past postings lately, and I have started to think..."Maybe I am too easy going with my appraisal of other therapists.. I mean, they have all been decent massages, and maybe I can't find those horrible experiences that I have heard of from friends and family..."  I think I spoke too soon.

At the school where I instruct Massage Therapy (MH Vicars School of Massage Therapy), we have a Massage assignment that we have all of our 1st year students complete. The assignment is simple; go out and have a session from a professional Registered Massage Therapist, and analyze what you liked, disliked and observe their general practices.  It is always interesting to have the discussion with the whole class the next time we are together, and hear about each individual experience, and what the students noticed. Most of the time it is the cleanliness of the room, the demeanor of the receptionist, the throughness of the therapist (in both the interview/assessment and the treatment), and the overall feeling of the experience. Something that I try to accomplish with my massage assignment/blog.  This was definitely a disspointment overall at the Cranston Medi-Spa.

I arrived for my afternoon appointment at the Cranston Medi-Spa, and was shown to a nice little consultation room to fill out my questionnaire. I was a little confused to receive 4 pieces of paper, single sided and each one laminated. I was then told that the clinic was trying to be a paper-free facility, and that my health history would be scanned into the computer. Alright... I get the environmentally-friendly feeling, but this is my personal health history.. just seemed a bit odd. Anyways, I finished my form and handed it in to the receptionist. Now, I know that my therapist did not have time to review my chart on the computer, instead just reviewed it at the front desk, and then returned it to the receptionist, and then promptly came to retrieve me for my session. 

As we walked a short way down the hallway, we arrived at her massage room. What then happened truly shocked and disgusted me. I was then given a brief verbal assessment, about my health history, and some personal items that I had written on the health history, aloud, while the treatment room was ajar. Now, I know that it was not a busy afternoon, and I doubt that there were many other therapists working at the same time, however... We had only walked 10 steps to her room from the reception area, and the information that she was questioning me about, was of a very personal nature. I tried to keep my voice down to minimize the potential of others hearing, but it did not seem of concern to my therapist. And despite her inappropriate questions, I noticed that she did not really ask any valuable questions regarding my health history or previous ailments or conditions. Quite vague of an assessment overall. I was then asked what I wanted to have worked on, and I proceeded to say that I had had quite a stressful weekend and day, and that I would greatly appreciate a relaxation massage, however, if she found an area that needed some extra attention, that she could spend a little extra time there as well.  That seem to also be a mistake.

I was left alone to get onto the table, and once she returned, she began by massaging the back of my legs. Now, during this initial massage time, we chatted a bit, and I learned some interesting details. First off, when I had initially booked my massage, I had inquired to the receptionist which therapist of theirs was trained with 2200 hours of education. I have been informed that all of their therapists were 2200 hour therapists, and that it should not be a problem. However...... during my session, my therapist informed me that she was a 2nd year student at CDI college, and would be graduating in August.  I get it. Clinics and Spas want to have student in their spaces to help the students out, get them practical hours and to build their businesses. But flat out lying to the public that these therapists are 2200 hour therapists is wrong. If the spa had told me that they had a couple of massage therapy students who were about to finish their second year, this would have been fine. I could have worked with that. But to have the receptionist say one thing, and the therapist to say another is not good business practices.

I really want to emphasize at this point in my posting, that I am not against any student who has attended CDI college. This assessment of this therapist's massage is just that. An assessment of what she did during our hour long session. I am sure that there are many great therapists that have graduated from this educational facility, but I have yet to see such evidence in my research.

In Massage Therapy, there are certain principles that are taught in regards to technique and theory. One of these principles is to always massage in a centripetal direction (towards the heart). There are certain techniques that are used that may bend this principle, a bit, but overall you should always start and finish an area with this principle in mind. This was not the case with my therapist.  All throughout the session, I was constantly having massage techniques being performed in the complete opposite direction, and with quite some force. There were a lot of techniques on my neck done while constantly moving fluid and pressure from the base of my neck towards my skull. Not really pleasant of a move.

My therapist also seemed to have trouble with depth control. I informed her several times that her depth was too deep, but it did not seem to change much. It was lessened initially, and then the depth resumed. Not so great, since I had just injured my back last week (which had been treated and resolved) , and was REALLY hoping for just a relaxation massage... no strong desire for therapeutic.
The treatment room had quite thin walls, and it was quite easy to hear the receptionist on the phone down the hall, and people out in the waiting talking.

At the end of my massage, which seemed like the hour had withered away, I was given a bottle of water, and told to meet her out at the front desk. There was no homecare recommendations, no suggestions of hot or cold therapy (should I be in discomfort from the techniques performed) or any recommendation for my next session.

I paid for my session and left, secretly wondering if they were serious about asking if I wanted to tip my therapist (and all I could think of was.. watch your depth, massage towards the heart, actually read your client's health history, assess your client - even generally ect..)

I had really hoped for more from my appointment, and after a short drive home, kept wondering if I had actually experienced the massage. What I mean is, I did not feel as if I had had a massage and I was not really relaxed.  Quite disappointing!!

Although the majority of the session's disappointment came from the therapist, the clinical space was clean and organized, but lacked a lot of relaxing qualities. The room felt quite sterile, bare and again... thin, thin walls.

Not my first choice, and will not be one of my referral spots in the area, which is quite unfortunate, as I refer a lot to clinics in the south, and was hoping to refer in Cranston (my home based community).

Cranston Market Medi-Spa
(403) 724-0224
www.myonlineappointment.com/cranstonmarketmedispa/

MassageWorks - You better believe it!!

I had such a phenomenal experience while visiting MassageWorks last week, and I am so excited to share all of the details.

About 2 weeks ago, I started perusing the internet, trying to find a location for my April massage. I really wanted to try somewhere close to home, so I searched "South Calgary Massage Therapy", and MassageWorks came up as one of the top websites. I had heard of the clinic before, as they were within walking distance of my previous teaching location (actually, they were in the same building), and I have heard wonderful things, but have never had one myself. What an opportune moment.

I was able to book an appointment on Good Friday, which worked well for both of us... it is one of the few times when I had time available, and one time that most clients would not consider trying to get an appointment.  I arrived at their Chinook Center professional building location, and was welcomed into a very inviting reception area.  A very organized, clean and flowing office area, which carried down a hallways lined with treatment rooms for Massage Therapists, Chiropractors and Acupuncturists.  I was met by my therapist, Collette, and was quite excited when i entered her treatment room.

What a blissful room!! You would never guess that you were up on the 6th floor of the Chinook Center Professional Building in this room. With warm tones on the walls, Asian accents around the room, beautiful and soft music playing in the background, and a gorgeous electric massage table in the middle.  What most therapists dream of, the beautiful electric table. And on top of this amazing table was the same cushion system that I use in my practice for my pregnant clients.. Here I am thinking that I am showing those extra 10 pounds more obviously, and then Collette tells me that she massages every client on these cushions, and I now understand why. They were so comfortable!! I felt like I was so well supported, and able to take even a bit more pressure during the massage, mostly since I was not being pressed into a hard massage table (and massage tables aren't hard at all.. if anything, they have wonderful foam that allow for maximum compression during massage).

After we have a brief chat about my expectations for the massage, my health history, and a general breakdown of what to expect, I find my way to getting on the table.

I would love to be able to give an exact breakdown now of all of the techniques used during the massage, and yet......  I can't.  I have had a hard time trying to remember, and that is the truly amazing thing... I was so relaxed and enjoyed the session so much, I think I actually fell asleep. Or at least zoned out for a short time.  I remember brief moments of Collette checking in for depth, and tenderness, but overall, I was able to be mellow. What a change!  The only technique that was new, and quite surprising, at first, was back scratching.  Now, I am not really concerned that I am giving away her trade secret, as I don't think that it is a trademarked technique, but I don't think that it needs to be.  At first, I was a bit confused, and then realized how nice it actually felt. It was a great way to sort of bring me out of my slumbering-fog, and back into the world of being massaged, and moving on to the next step of the session.  Quite unique indeed!

I would love to be able to write more, but i am still left in a wonderful massage fog, and I really don't want to get out of it. I really loved my massage with Collette at MassageWorks, and highly recommend their clinic.... and definitely Collette!!

Collette Dupuis, RMT 

Collette spent several years in the restaurant industry where she worked her way up to managing a prestigious Calgary dining room. After deciding to make a career change, Collette graduated from the Mount Royal College massage therapy program and has been an associate with Massageworks Inc since 1995. She has gained a very loyal following of clients with her gifted use of relaxation and therapeutic techniques. Collette is skilled at combining deep tissue and Swedish massage methods to provide relief from acute and chronic conditions.
       Collette loves to head out of town and off the beaten track in their fifth wheel whenever possible, with her husband Peter and their pug Peggy. 

www.massageworks.ca

Located in CHINOOK CENTRE  Phone (403)251-1535

Located in Chinook Chiropractic and Integrated Wellness on the 6th floor of the Chinook Centre Professional Building. (Suite 605)

Mobile Massage - From a Friend

This is one of the harder blogs that I have written to date. Not because it was a bad massage, or the therapist was rude or the music was inappropriate, but because I know the Massage Therapist. Quite well actually.

I had decided not to blog any of my close friends, their massages or practices, but I was a bit desperate this past month. Due to scheduling conflicts and lots of teaching in March, I had to arrange for a mobile massage to come to my home. I was also having my birthday, and thought a massage on the day would be a nice treat. With all of this in mind, I was able to book a session with Julie.

Julie P. is a great therapist, with whom I had the pleasure of going through the trials and tribulations of massage college together.  And although it has been almost 10 years since our college days, I have never had a massage by Julie since our hands-on time in class.  I have kept in contact with Julie over the years (yeah for Facebook and emails) and we have been able to refer clients to each other when our lives have been so busy that it was needed.

Julie arrived at my home promptly and, convenient for both of us, she did not need to bring much for our session. I already have my massage treatment room set up and organized for my private clinic, and therefore, Julie did not have to bring a table, linens, bolsters or even music.  This also meant that we did not have to spend time organizing or preparing the room for our session.  All good things.


Here is where my difficulties lie... I have not spent a lot of time visiting with Julie over the past years, and just putting us in the same room, lent itself to a lot of discussion. And we were able to keep the conversation going for the majority of the massage... Not so great if you are trying to relax, and chit chat sidetracks from that goal fast.

Having said this so far, realize that many people have very different ways of enjoying their session, and none of them are wrong... just different.   I have some clients who will talk the entire massage session, and their spouses are quite happy that I get the whole run-down of their day, week, family, work, boss, and everyday stresses.  The other clients will start the "customary" small talk at the beginning, along the lines of.. "How are you doing?", "Busy this week?" and so on... but that will dissipate, and then the music takes over, and relaxation begins.


Returning to the massage, our conversation was very on-going.  We talked about almost everything possible between when we graduated and last week, and I fueled the banter just as much as she did. The problem arose when I realized that we were coming up to the very end of the session, and although the massage was good, I was hyped up.  I did not feel relaxed, rejeuvenated or refreshed as I usually do at the end of my treatments, and the session felt like it had just started, when it was actually ending.

I know that if I saw Julie on more occasions than just this one, that this problem would probably be resolved, but I had this one session as a point of reference, and this is what I remembered.  I also know that this is not how every massage goes with Julie, as I do have friends who are clients of hers, and they tell a very different story. I am told of extremely serene and relaxing sessions, and yet my glimpse was a I described.

I wish that I remembered more about the massage and the technique... I guess that is what happens sometimes. I definitely remember the conversation.

Why Blog??

Since starting this blog, I have been called a "massage snob" or "massage elitist", and mostly because I am critiquing other therapists, based on my preferences. I try, through this venue, to help educate the public in these differences in therapists. Also, for those therapists out there who actually read my blog, to make them aware that even though the majority of their clients are probably not therapists themselves, that the general public notices details in a massage session, and do care.  I am not aware of too many people, who would drop $80-100.00, and don't naturally notice the time when their session began, ended, the music, the attention of the therapist, the cleanliness, the temperment of the receptionist and so on.  Please feel free to take my notes or not, but I strongly advise anyone to have several sessions from several therapists.... Make it an interview process. From my experience, I have had clients for almost a decade now, and to calculate their financial contribution to their wellness through massage can be brought to around $10,000.00.  Recognize that once you find the right therapist, you could be adding to their business significantly, so hopefully they are treating you right, and bringing their "A" game.. All of the time!

Calgary Maternity Massage Therapy - NW

I had the great pleasure of receiving a massage at the Calgary Maternity Massage Therapy clinic this past week.  The interesting thing, is that this was my first visit to the clinic, but not the therapist.

About 10 years ago, when I first wanted to join the Massage Therapy profession, I asked my Aunt Cathy if I would be able to accompany her on her next visit to see her Massage Therapist.  I found myself sitting in the treatment room, watching this therapist relaxingly massage my aunt, mostly sidelying, while listening to my first relaxation music album.

One of the oddest things, is that before going to Massage college, I had never experienced a massage session... ever.

Back to my session...

I must admit, finding this location was a bit tough. Although easy enough for Google Maps to direct me to the building, I was a bit confused when I walked in the front door.  At first glance, you have 2 options, the staircase taking you directly upstairs, or the main floor behind the staircase. After a quick call to my aunt, I discovered that there were stairs taking you to the lower floor, right behind the main staircase. (I don't think that I am thick headed, but even looking at the building directory did not help my confusion.. thank goodness for aunts and cell phones!!)  I made my way to the lower level, and then into a clinic, and then the more confusing part, through some french doors into another clinic. I was not sure if I would ever arrive!  However, once I made it, I was welcomed by Linda, my massage therapist for the day, and brought into the treatment room.

Now, although I am not pregnant, Linda was kind enough to accept me as a one-time client, just for the experience. Her room was organized and created to give the ultimate sense of at-home comfort. There was a little desk, with an aromatherapy/humidifier, music, a comfy-cozy recliner in the corner, a large bookshelf with her collection of pregnancy/massage related books, and her massage table (at quite a high height) into the corner of the room.

Linda and I spoke about my health history and after filling out my brief health history form, I was informed about the differences between the sidelying and regular massage sessions.  Having been a therapist for the past decade, and having taught pregnancy massage, I have always enjoyed the versatility of sidelying massage.  The main differences from what I have known, and the style used by Linda is the active motion of the client's limbs.


After getting on the massage table (thank goodness for the step stool next to the table), Linda placed the pillows and cushions to help support my leg and arm. The massage included both of my legs, back, shoulders, neck and arms. She uses a great memory foam pad that supports the whole upper torso, and allows for the shoulder to have minimal pressure.

What I really enjoyed with this style of massage was the amount and freedom of joint movement. While having my legs massaged, it was very nice to have the hip joints moved, and then while having my shoulders and arms treated, to have the shoulder joint manipulated. There were a lot of techniques which would have required more pressure, if being performed while lying on my stomach, and yet, while in the sidelying position, my shoulder blade was moved, and it created the opposing action to provide muscle relief.   This was definitely a great learning experience.

However, one of my biggest pet peeves includes having the feet massaged at any time other than the end of the massage. I know that most people have clean feet, but I still have never felt good about touching someone's feet and then massaging the rest of their body without washing my hands. This was the first time that I have had my feet massage at the beginning of the session. I am sure that there are many people out there who enjoy it, but it is not really for me.

The only other thing that I could comment on with regards to my massage experience, is that I tend to have some sensitivities in regards to scents.   Although I really enjoy aromatherapy, the oils that were being diffused in the room seemed to be a bit strong for me. It could be that due to my headache that was starting at the beginning of the day, that I might have been a bit over-sensitive to the scent, however, most clinics try to be "scent-free" to prevent this exact problem.

The great thing about the variety of therapists available in the city of Calgary, is that you can choose your therapist, and enjoy the very specific experience that works best for you.  I completely understand why my aunt has been a very dedicated client of Linda's, and can see why she prefers the positioning of the massage over conventional methods. I really enjoyed her beautiful energy and thought provoking conversation, and her ability to work with the body's muscles and create such relaxation.

Linda Hickey  became a massage therapist in 1995 after a 20-year career working with families in social services. Originally from Toronto, Ontario, she relocated to Calgary to be near the Rocky Mountains, a landscape she loves. Linda graduated from Mount Royal College's MassageTherapy Program and established her private practice specializing in maternity care.
Now, over 10 years later she continues to delight in and learn from the changing, flowing bodies and energy of pregnant women and new mothers nurturing themselves, their babies and children.

2-4616 Valiant Dr NW, Calgary, AB T3A 0X9 (403) 251-3671 () ‎ 

Chiropractical - Calgary (SW)

"No Frills" Relaxation

When I think back to my Massage Therapy session at the end of December, I have very good memories. As this Massage Therapist is a previous student of mine, I knew that it would be a good session, but the location took me by surprise. When I stated that this was a "no frills" session, that is based on the location, but this proved to me that the decor is not everything.

Chiropractical is a little clinic found on the corner of Southland Drive and Elbow Drive SW, in the little strip mall area that includes Bank of Montreal, Planet Organic and Pizza Hut.  With plenty of space in the parking lot, it was really easy to find the clinic, with nearby parking. As I entered the small reception area, I looked around and noticed a cramped front desk, a couple of chairs pushed against the front windows, and filing cabinets/shelves stuffed in the corner.  I filled out my health history form at the desk,  and was then escorted back to the massage therapy room by my therapist Christine.

As I am taken down the short hallway to the small room at the end, I notice the worn carpet and the basic decor. I enter a deep, dark colored room, with the massage table in the center, with thick blankets, and a light stand in the corner.  Although a smaller room, it is filled with soft, and gentle reminders that the focus is putting the client at ease, and to encourage relaxation. It is always great to see the time and effort put into the details of a room, despite the limitations that a location may provide.

After my basic client interview, and finding the areas that we would be working on, I was left alone to get onto the table. It was a quiet Monday afternoon, and through the wall, I could start to hear music from the business next door. Not sure what is was, but I started to think, that this might not be the best idea... My goal today was to relax, and this did not seem like a good start. And then my massage began.

Christine returned back to the room, and relaxation was the focus. She had some beautiful music, which due to the size of the room, filled the entire space, and the next door sounds became almost obsolete.  The extra blankets, soft lighting and music made the session feel like it could have been taking place in a spa. 

She focused her treatment on my areas of concern, and I felt like the hour was never ending.  A lot of therapists get carried away in one area, and are unable to deal appropriately with the time constraints, and then you hear the dreaded words "So, we can't fit in everything today.. What would you like to have omitted?". This was not the case with my session with Christine.  The session felt complete, and that always make you more and more relaxed.

I really enjoyed my session at Chiropractical, and that was all accomplished thanks to the extra effort provided by my therapist.  Without the attention to detail, it could have felt like a small, cramped room with paper thin walls. Instead, I shook my head at my inability to look past the cover of the book, and realize that the story within is what counts.

My thanks to Christine for this lesson, and I hope that her practice thrives in this small, yet "practical" clinical space in SW Calgary.

Christine Arndt, RMT, is a 2200 hour graduate from the Foothills College of Massage Therapy, and has been practicing for the past couple of years.

 

#385, 10233 Elbow Dr. SW
Calgary, AB, T2W 1E8

Phone: (403) 258-4422

www.chiropractical.ca

Elements of Health - High River, AB

Although I initially planned to only peruse Calgary based clinics, I realized that many of my current clients are from some of the city's  beautiful surrounding communities. I ventured out on Monday, Janurary 31st (a very last minute appointment) to visit the Elements of Health clinic, in the downtown of High River, Alberta.  I have to admit, that the only other time that I have visited the town was to recently purchase our newest vehicle, and that I had to research using Google maps as to their exact location. With very little effort, I easily found my way to this precious gem of a clinic.

Elements of Health is suprisingly tranquil, and despite having to search a bit for the clinic front on the street, and learning that it was on a one-way street, I was in their welcoming waiting area. While being surrounded by shelves of products, for both the clinic and their therapists (Chiropractor, Acupuncturist and Massage Therapists), the ambiance is quite peaceful.  After being greeted by a very friendly front desk receptionist, I had filled out my health history form (which was a very detailed and descriptive form - always good to see!). I relaxed on their very comfortable waiting area furniture, while listening to their calming music, and was able to enjoy a good 5 minutes of my new novel, before meeting Amanda for my massage.

I was escorted back to the massage room and entered into the peaceful room. While not over-extravagant, was tastefully decorated, and very calming. The warm tones and lighting instantly made me relax (always amazing when it happens - even if you are waiting for it). After thoroughly going through my entire health history form, and asking detailed questions, I was left alone to get ready for my session and to make my way onto the table.

Now, I am usually very cold, temperature wise, and since having a horrible experience years ago, where I shivered throughout an entire massage, I have hated massages without heating pads. I have even purchased a table heater for my clinical space, as I believe you should always be toasty warm for your session, which increases your overall relaxation potential. ( I know that this sounds like some extreme temperature theory, but it has had the most positive effect and responses from my entire clientele).  Having said all of this, I had no table heater or electric blanket, and surpringly, I did not feel the need for one, and did not realize that I had enjoyed the entire session without one!! The room was without drafts or fans, and provided a great ambient temperature, that I felt very comfortable.

This photo is not of me getting a massage (and to come to think of, it would have been an amazing feat to achieve this in the first place!!), but this is my therapist, Amanda, and the photos in this blog, well, I sort of borrowed from their website.. gotta love the internet!

The session was quite blissful, and I can be a tough client to encounter.  I have had my fair share of thearpists who have difficulty in finding the happy medium. And by happy medium, I mean, those that can provide the right depth, while respecting that I am not there to feel their elbow pushing through my back and trying to reach the table beneath me. It is also a true gift for a therapist to recognize when their client is not too interested in chatting, and is wanting to relax.  With both of these concepts to take into consideration, Amanda was a great therapist. Asking just the right questions, without trying to over-communicate.

Overall, this was an extremely enjoyable experience, and well worth the non-stressful drive to this enchanting little town. The prices are very reasonable, and it was great to see a clinic take the initiative to give a price break to new clients, as the best way to discover the right therapist is to try a couple, and pick the right fit.  I am quite envious of those lucky regular clients in High River. I definitely miss living in a small town, and the comfy, cozy feel of this clinic makes me miss it that much more. 

Amanda Andrews graduated from the Foothills College of Massage Therapy with her 2200 hour Diploma in Massage Therapy, and has been practicing with Elements of Health for the past year. Prior to working in High River, she practiced in the town of Okotoks, but has been enjoying her short commute recently while working in her home town. 

Elements of Health is located at 122 4th Ave SW  High River, AB T1V 1M6
(403) 603-3299
www.elementsofhealthhighriver.com

My Mission...

Well, I have been thinking of putting together this little blog for some time now, and here I am , starting something that I am not sure how it will evolve.

My desire to create this blog comes from many avenues..

  I have reached my capacity in my small home-based clinic, and have been receiving many inquiries about massage care. I have been referring out to clinics, some that I frequent, and others where I have not been in years. Don't get me wrong, I know the therapists and have trusted each one with many clients, but there comes a time in your life when you want to broaden your horizons, and see what else is out there. I take a lot of pride in referring friends, family, and the general public to therapists whom I know will take the same time and energy that I do with my clients. I am on the hunt for those dedicated professionals.

There has also been a lot of changes in the Massage Therapy profession, with hopefully many more to come. For years, and I mean many many moons, we have been an un-regulated province when it comes to Massage Therapy.  Across Canada, there are only 5 provinces that are regulated with 2200 hours of training as standard, and it is great to know that I have received the highest level of education required in this country (BC has recently changed their mindset and is agreeing with the country wide standard too). Having said that, we are still not required to have any specific level of training to work with the general public, whether with Chiropractors, Physiotherapists or other medical professionals. The City of Calgary, who requires us as therapists to come down to City Hall once a year for a Practitioner Licence and a Business Liscence, still puts us in the same category as escort services and call girls, since they only require us to have 250 hours.  Makes me a bit ashamed to be in an un-regulated province.

I have been teaching Massage Therapy for the past 6 years, and love to see new, and eager therapists enter the healing field of massage. I realize that every single one of them has a set of gifts and talents that they bring to their personal setting, and that they also bring their wealth of knowledge of the human body to each client. I am now proudly working with a school here in Calgary, which only offers a 2200 hour program.  I not against other programs, just that I am proud to see a set of standards set by an educational facility, preparing their graduates for the challenges that are ahead of them. This school also supports their staff to try different clinics around their area, in the knowing that my experiences will help and benefit the students, and that started me thinking... What if I were able to share my experiences with the general public as well???

I am very anxious for some across the board standardization, and want to support those individuals who went the extra mile in their training, and worked hard to become 2200 hour Registered Massage Therapist, and therein lies my mission...

My mission is to try a session with a NEW Massage Therapist every month, and write about my experiences with that practitioner and clinic. I will include as much detail as possible, from the moment I entered the clinic, until I walk out the door. I will provide their location information, photos if possible of the premesis, as well as their website information. I want to help promote those great therapists practicing around our city, but also to help spread the word about the importance of decent therapeutic practices and the benefits of 2200 hour practitioners. 

I have no end in mind for this project, and I would love to hear back from anyone who may read these pages, and create an open forum for the discussion of promoting Massage Therapy.